Question 1

What payment methods do you accept?

Accepted Answer

We accept a range of secure and convenient payment methods, including major credit and debit cards, Amex, Paypal & Paypal Pay Later, Klarna, Clearpay. Please contact our team in advance if you require a specific payment arrangement.

Question 2

Why are you more expensive than Uber or ride-hailing apps?

Accepted Answer

Our pricing reflects a premium chauffeur experience — far more than simply a journey from one place to another. Your booking includes:

• A luxury fleet, including Mercedes S-Class, V-Class, Range Rover, Rolls-Royce, and other executive vehicles

• Highly trained professional chauffeurs — uniformed, vetted, discreet, and bound by confidentiality agreements

• Exclusive private service — no ride-sharing and guaranteed punctuality

• Enhanced comfort features — onboard Wi-Fi, bottled water, flight tracking, and personalised service

• Fully tailored journeys — ideal for weddings, corporate travel, roadshows, and special events

You are reserving a first-class chauffeur service, not just transportation.

Question 3

Why do you take a deposit?

Accepted Answer

Your deposit secures your vehicle, chauffeur, and all journey preparations in advance. It covers:
• Reservation of your selected vehicle and professional chauffeur

• Route planning and logistical coordination

• Vehicle preparation and detailing

• Arrangement of any personalised requests or special requirements
The deposit is deducted from your final balance and helps safeguard against last-minute cancellations.

Question 4

Can we smoke in the car?

Accepted Answer

No. To keep vehicles pristine, smoking—including vapes and e-cigarettes—is not permitted. Comfort stops can be arranged.

Question 5

Do you take last-minute bookings?

Accepted Answer

Yes, subject to availability. For urgent requests, contact us via:

📞 +44 (0)203 004 3179 | WhatsApp | Website Booking Form

Question 6

Do your vehicles have Wi-Fi?

Accepted Answer

Yes. All vehicles come with complimentary Wi-Fi for work, streaming, or browsing.

Question 7

Can I bring food or drink?

Accepted Answer

Light snacks and bottled water are fine. Hot food or strong-smelling items are NOT ALLOWED.

Question 8

What areas do you cover?

Accepted Answer

We provide chauffeur services across the entire United Kingdom. However, as we are based in London, all journeys are priced from our London base. Please contact us for a tailored quotation based on your specific itinerary and requirements.

FAQs