Please read and understand prior to collecting the vehicle. 
 

1. Your contract with us

By signing the form at the place you rented the vehicle from, you will have accepted the conditions set out in this rental agreement.

Please read this agreement carefully. If there is anything you do not understand or do not agree with, please email us on book@anytimechauffeurs.co.uk
 

2. Rental period

You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but the rental period may never be more than 28 days. If you do not bring the vehicle back on time you are breaking the conditions of this agreement. We can charge you for every day you have the vehicle after you should have returned it to us. Until we get the vehicle back we will charge you the price shown on your rental agreement.

3. Your responsibilities

1. You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must make sure that you use the correct fuel.
2. You are responsible for any damage to the vehicle caused by hitting low-level objects, such as bridges or low branches.
3. You must not sell, rent or dispose of the vehicle or any of its parts.You must not give anyone any legal rights over the vehicle.
4. You must not let anyone work on the vehicle without our  permission. If we do give you permission, we will only give you a refund if you have a receipt for the work.
5. You must let us know as soon as you become aware of a fault in the vehicle.
6. You must bring the vehicle back to the place we agreed,during the opening hours displayed at that place. One of our staff must see the vehicle to check that it is in good condition. If we have agreed that you may return the vehicle outside business hours, you will remain responsible for the vehicle and its condition until it is reinspected by a member of staff.
7. You will have to pay for reasonable costs of repair if:
   • we have to pay extra costs to return the vehicle to its condition when the pre-rental inspection was carried out (for example, if extra valeting time or special material or equipment is needed to restore the vehicle to its pre-rental condition); or 
   • you have damaged the inside of the vehicle.
8. Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle.

4. Property

We are only responsible for loss or damage to property left in the vehicle if the loss or damage results from our negligence or a breach of contract.

5. Conditions for using the vehicle

The vehicle must only be driven by you and any other driver named over the page, or by anyone else we authorise in writing. Anyone driving the vehicle must have a full valid driving licence.

You or any other authorised driver must not:
•   use the vehicle for hire or reward;
•   use the vehicle for any illegal purpose;
•   use the vehicle for racing, pacemaking, testing the vehicle’s reliability and speed or teaching someone to drive;
•   use the vehicle while under the influence of alcohol or drugs;
•   drive  the  vehicle  outside  England,  Scotland  and Wales, unless we have given you written permission;
•   load the vehicle beyond the manufacturer’s maximum weight recommendations and make sure that the load is secured safely;
•   if the vehicle is a commercial vehicle, use it for a purpose for which you need an operator’s licence if you do not have one.

6. Towing

You or any other authorised driver must not use the vehicle for towing unless we have given you written permission.

7. Charges

You will pay the following charges.

1. The rental and any other charges we work out according to this agreement.
2. Any charge for loss or damage resulting from you not keeping to condition 3.
3. A refuelling service charge if you have used, and not replaced, the quantity of fuel that we supplied at the start
   of the original rental. The charge will be based on the rates printed on this rental agreement or at the place you rented the vehicle from (or both).
4. All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. You will be responsible to pay our reasonable administration charges which arise when we deal with these matters.
5. The reasonable cost of repairing any extra damage which was not noted on our damage control diagram over the page at the start of the agreement, whether you were at fault or not (depending on 4). And the reasonable cost of replacing the vehicle if it is stolen, depending on any insurance you have (as set out in 8), if and when we demand this payment.
6. A loss-of-income charge, when we demand it, if we cannot rent out the vehicle because it needs to be repaired, it is a write-off (can’t be repaired) or it has been stolen and we are waiting to receive full payment of the vehicle’s value. We will only charge you for loss of income if we can’t get back the losses under the Damage Protection Program. We will charge you at the published daily rate and we will never charge you for more than 30 days’ rental charges. We will always do everything we can to make sure the vehicle is repaired or we get payment as soon as possible.
7. Any charges arising from Customs and Excise seizing the vehicle, together with a loss-of-income charge while we cannot rent out the vehicle, if and when we demand this payment.
8. Any published rates for delivering and collecting the vehicle.
9. Interest which we will add every day to any amount you do not pay us on time, at the rate of 4% a year above the base lending rate of Barclays Bank from time to time.
10. Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even if you have asked someone else to be responsible for them. You can get details of our Damage Protection Programme from the office you rented the car from.

In addition, you are responsible for the following charges to third parties:

• All charges (including legal and administrative costs) for any road-traffic offences or parking (local authority or private), congestion or toll charges, or any other offences or charges involving the vehicle, including costs from the vehicle being clamped, seized or towed away.
  
   
• For all bookings created on or after 8th September 2023, the London Congestion Charge (payable where the vehicle is driven within the Congestion Zone as set out at Congestion Charge zone - Transport for London (tfl.gov.uk) is not included in the rental fee and you are responsible for the London Congestion Charge. London Congestion Charge will apply if your delivery or collection address is inside the Congestion Charge Zone and/or if you drive the vehicle inside the Congestion Charge Zone during the rental period. If you do not pay the London Congestion Charge within twenty-four (24) hours of entering the Congestion Charge Zone, we will automatically pay this on your behalf and re-charge this to the original payment method of the rental fees plus a one-off handling fee of £20 per rental ("Handling Fee"). Please note that if you make payment of the London Congestion Charge more than twenty-four (24) hours after the entering the Congestion Charge Zone then you will still be liable to us for the London Congestion Charges together with the Handling Fee. All charges will be clearly outlined in the final invoice. 
  
   
• For all bookings created on or after 8th September 2023, the Dartford Crossing Charge is not included in the rental fee and you will be responsible for making payment by visiting Pay the Dartford Crossing charge (Dart Charge): Paying the charge - GOV.UK (www.gov.uk). Non-payment of this charge may result in a PCN.
  
   
• Any recovery charges arising from the Driver and Vehicle Standards Agency (DVSA), HM Revenue & Customs(HMRC), the police, or any other organisation or their agents, who have seized our vehicle while on hire to you or otherwise in your possession or control. If we have to recover a vehicle due to your negligence or breaching our T&C's, you will be responsible for any recovery charges plus the daily vehicle rate for each day the car isn't in possession of Anytime Chauffeurs, plus a £50 admin fee.
   

8. Your own insurance

We must be satisfied with the cover and policy conditions, and you must not change them. We may ask your insurers to record our name as owners of the vehicle. If the vehicle is damaged or stolen you will let us negotiate with the insurers about whether the vehicle can be repaired or what compensation is due to us. You are financially responsible for settling the full claim and paying all costs if the policy you have arranged fails and the vehicle is damaged, lost or stolen, or a claim as made by any other party.

9. What to do if you have an accident

If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also:
•   make the vehicle secure;
•   tell the police straight away if anyone is injured or there is a disagreement over who is responsible; and call our nearest office straight away.
You must then fill in our accident report form and send it to our address shown over the page. Our vehicles may be fitted with telematic devices and your vehicle may be tracked for asset recovery and insurance purpose or in the event of unauthorised usage.

10. Data Protection

You agree that we may use any information you have given us to carry out our own market research. If you break  the  agreement  we  can  give  this  information to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), who can pass it on to any of its members for any  purpose  shown  in  the  Data  Protection Act  1998.

11. Ending the agreement

1. If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We may end this agreement if you do not meet the main requirements of this agreement.
2. If you are a company, we will end this agreement straight away if: 
   • you go into liquidation; 
   • you call a meeting of creditors; 
   • we find out that your goods have been taken away from you until you pay off your debts; or you do not meet any of the conditions of this agreement.
3. If we end this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim reasonable costsfrom you if you do not meet the main requirements of this agreement. We can repossess the vehicle (and charge you a reasonable amount) without using unreasonable force or causing damage.

12. Governing law

This agreement is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country.