Frequently Asked Questions (FAQ)

At Anytime Chauffeurs, we pride ourselves on transparency and client comfort. Below you’ll find answers to our most common questions.

Payments

What payment methods do you accept?
We accept:

Bank Transfer

Cash

PayPal

Cryptocurrency (Bitcoin, Ethereum, and other major coins)

Need an invoice or a specific method? Just let us know.

Pricing

Why are you more expensive than Uber or ride-hailing apps?
Because we offer a premium chauffeur experience, not just a ride. Your price includes:

Luxury vehicles (Mercedes S-Class, V-Class, Range Rover, Rolls-Royce, and more)

Professional chauffeurs (uniformed, CRB-checked, discreet, NDA-signed)

Exclusive service (no ride-sharing, guaranteed punctuality)

Added comfort (Wi-Fi, bottled water, flight tracking, personalised attention)

Tailored journeys (weddings, business travel, roadshows, special events)

You’re booking a first-class service, not just transport.

Deposits

Why do you take a deposit?
Your deposit secures your vehicle, chauffeur, and journey preparation. It covers:

Reserving your vehicle & chauffeur

Route planning and logistics

Vehicle detailing

Any personalised requests

The deposit is deducted from your final balance and protects against last-minute cancellations.

Travel Experience

Can we smoke in the car?
No. To keep vehicles pristine, smoking—including vapes and e-cigarettes—is not permitted. Comfort stops can be arranged.

Do you take last-minute bookings?
Yes, subject to availability. For urgent requests, contact us via:
📞 +44 (0)203 004 3179 | WhatsApp | Website Booking Form

Do your vehicles have Wi-Fi?
Yes. All vehicles come with complimentary Wi-Fi for work, streaming, or browsing.

Can I bring food or drink?
Light snacks and bottled water are fine. Hot food or strong-smelling items are discouraged. Catering (e.g. champagne service) can be arranged in advance.

Is alcohol allowed?
Yes, in certain vehicles (e.g. V-Class, limousines, luxury sedans). Let us know if you’d like champagne or refreshments prepared.

Coverage

What areas do you cover?
We operate from Central London (Covent Garden) and cover:

All London Zones (1–6)

UK city-to-city travel (Birmingham, Manchester, Liverpool, Edinburgh, etc.)

European destinations on request

Chauffeurs

Are your chauffeurs vetted?
Yes. All chauffeurs are:

CRB-checked

Bound by strict NDAs

Professionally trained in discretion and service

Uniformed and punctual

Can I request a specific vehicle or chauffeur?
Yes. We’ll do our best to meet requests for vehicle model, colour, or even the same chauffeur you’ve travelled with before.

Families & Groups

Do you offer child seats?
Yes. Please provide ages, weight/height, and seat type required (infant, child, or booster). You may also bring your own.

Do you offer multi-day hire or long-distance trips?
Absolutely. We provide:

City-to-city UK transfers

Executive tours

Luxury European road trips (Paris, Milan, Monaco, etc.)

Airports & Stations

Do you monitor flights?
Yes. We track your flight in real time so your chauffeur is ready even if you’re early or delayed.

Do you offer meet & greet?
Yes. Your chauffeur will meet you with a name board. Luggage assistance, porter services, and discreet exits for VIPs are available.

Do you charge waiting time?

Airport pick-ups: 60 minutes free (from landing)

Standard pick-ups: 15 minutes free
After that, charges apply per minute by vehicle class.

Bookings

How do I make a booking?

Website Booking Form

📞 +44 (0)203 004 3179

WhatsApp: +44 (0)203 004 3179

✉️ book@anytimechauffeurs.co.uk

How far in advance should I book?

Standard bookings: 24–48 hours

Prestige/specialist vehicles: 7+ days

Weddings/events: as early as possible

Events & Special Services

Do you offer chauffeur services for events or tours?
Yes. We cover:

Weddings & red-carpet events

Corporate roadshows & conferences

Private sightseeing tours

Concerts, sports, and film productions

Do you offer wedding packages?
Yes. Packages include:

Vehicle decorations (ribbons, flowers)

Bride/groom transfer

Bridal party transport

Multi-car packages

Time for photos

Do you provide corporate accounts?
Yes. We offer:

Monthly invoicing

Detailed reporting

Priority bookings

Event transport support

Availability

Are your services 24/7?
Yes. We operate day and night, including public holidays. Advance booking is recommended for overnight or peak journeys.